China online Shopping service（1688，taobao,jd.com,pinduoduo）


How to Buy Goods from China Online: A Guide for Customers from South Africa, Zambia, Zimbabwe, Namibia, Botswana, Nigeria, Kenya, Lesotho, and Other Countries

Q: How do I place an order?
A: Follow these steps:

  1. VIEW and SEARCH: Open your browser and visit 1688.com. You may also use Taobao or Pinduoduo.

  2. USE THE EXCEL ORDER FORM: Fill out the order form with the items you need. (Tip: Try to choose items that already have customer reviews.)

  3. CHECK & CONFIRM: Send the form to me. I will calculate the total cost (items + domestic shipping). You will then need to arrange the first payment.

  4. PROCESS & PURCHASE: Once payment is received, I will purchase the items immediately. This usually takes 3–10 business days.

  5. RECEIVE AND PACK: After all items arrive at my warehouse, I will pack them together in cartons/sacks and send them to the forwarder’s warehouse.

  6. READY TO SHIP: I will inform you of the international shipping cost. You will then arrange the second payment (shipping cost). (Note: This step currently applies to South African clients only.)

  7. SHIP AND DELIVER: Once the shipping payment is received, all items will be shipped, and you will receive a tracking number.

Q: Why buy from 1688.com?
A: I highly recommend using 1688.com, which I have used for years. It is China’s largest online B2B wholesale marketplace, bringing together thousands of local factories. It is the best platform to buy quality items at the lowest prices. Many Chinese Amazon and eBay sellers source their products from 1688.com to increase their profit margins — so why not buy directly and save costs yourself?

Q: What are your service charges?
A:

  1. I charge 5% of the total order value (excluding domestic shipping) if you pay via WeChat Pay, Alipay, Western Union, or Bank Transfer.

    Formula:
    Total Charge = (A + B) × 1.05 + C
    (Where A = item cost, B = domestic shipping in China, C = international shipping to you)

  2. I charge 9.4% if you pay via PayPal, because PayPal deducts a 4.4% transaction fee, leaving me with 5%.

    Formula:
    Total Charge = [(A + B) × 1.05 + C] × 1.044

    Minimum service fee: CNY 30 (applies if the total order value is below CNY 600).

Q: What is a standard order?
A: You browse 1688.com and send me the product link(s). I will verify the seller’s reliability, place the order, collect all items, and arrange shipment to the forwarder.
Download the order form here: ORDER FORM

Q: Do you handle customized orders?
A: Yes. Charges depend on the work involved (sourcing, factory audits, etc.), typically starting from $10–500 per order. We can discuss the details in advance.

Q: Are there any extra charges?
A: No hidden fees. The only additional cost is domestic shipping within China, which I will always confirm with you beforehand.

Q: What payment methods do you accept?
A: PayPal, WeChat Pay, Alipay, Bank Transfer, and Western Union.

Q: What is the domestic shipping cost in China?
A: It depends on the weight of the goods and the shipping distance to my warehouse. Prices generally start from CNY 10 per item.

Q: Where can I download a sample order form?
A: Download link: https://rb.gy/3weghb

Check this link for a guide on how to register and use 1688.com:
How to Use 1688.com – Registration Guide